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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shonna Berk

December 29, 2025

5  out of  5
rating by Shonna Berk
"I’ve been using Kendra with State Farm for my car and truck insurance for multiple year now and highly recommend. Her and her staff are professional and always get back to me promptly when I have questions. 10/10 recommend."
We responded:
"Thank you, Shonna, for your recommendation and for trusting us with your car and truck insurance over the years. We're glad to hear that our team's professionalism and prompt responses have met your expectations. Your support means a lot to us."
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Emi Adachi

December 29, 2025

5  out of  5
rating by Emi Adachi
"This office is so helpful. I never have to wait for service, everyone is quick to communicate and make the process very clear and easy."
We responded:
"Thank you, Emi, for your feedback. We're glad to hear that our team has been helpful and efficient in communicating with you. Your satisfaction is important to us. "
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skydivethekid 11

December 29, 2025

5  out of  5
rating by skydivethekid 11
"I’ve had a great experience working with Adelaida at Kendra’s office. She is professional, knowledgeable, and genuinely cares about helping people. She takes the time to explain everything clearly, answers questions with patience, and makes the entire process feel easy and stress-free. You can tell she truly wants the best for her clients. I highly recommend working with her and the team at Kendra’s office."
We responded:
"Thank you, skydivethekid 11, for sharing your experience with Adelaida at our office. It's great to hear that she made the process easy and stress-free while genuinely caring for your needs. We appreciate your recommendation and look forward to continuing to serve you. "
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Sandy Keating

December 24, 2025

5  out of  5
rating by Sandy Keating
"Sienna was great. She knows a lot about insurance and was very helpful."
We responded:
"Thank you, Sandy, for your feedback. We're glad to hear that Sienna's knowledge and assistance made a positive impact on your experience. We appreciate your support!"
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james stewart

December 22, 2025

5  out of  5
rating by james stewart
"the team there are very professional ! they go way beyond the call of duty !!"
We responded:
"Thank you, James, for recognizing our team's dedication! We're glad to hear that their professionalism and commitment made a positive impact. Your feedback means a lot to us. Wishing you very happy holidays!"
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Hey Jude

December 20, 2025

5  out of  5
rating by Hey Jude
"I’ve truly enjoyed working with this outstanding team of professionals! They are consistently quick to respond to my questions and concerns about my policies. I deeply appreciate their patience and understanding. Kudos to you and your entire team for your exceptional support!"
We responded:
"Thank you so much for this review Jude. We value being your insurance agent of choice and are always here if you need us."
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Kathy Ahumada

December 18, 2025

5  out of  5
rating by Kathy Ahumada
"They are always very responsive and helpful"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you find our team responsive and helpful. We appreciate your support and look forward to continuing to assist you! Wishing you very happy holidays! "
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Donna Reynolds

December 11, 2025

5  out of  5
rating by Donna Reynolds
"⭐⭐⭐⭐⭐ Truly Grateful for the Help I recently worked with Sienna Hocker at Kendra Cochran State Farm here in Petaluma, and I’m genuinely grateful for the experience. She was warm, patient, and incredibly knowledgeable, taking the time to walk me through my life insurance options in a way that felt comforting rather than overwhelming. What I appreciated most was her honesty and the way she made everything easy to understand. Even though I’m still unsure about moving forward right now because of concerns about my income, Sienna never made me feel rushed or pressured. Instead, she offered guidance with kindness and understanding, which meant more than she knows. It’s rare to meet someone in this line of work who truly cares about the person in front of them. Sienna does — and it shows. Highly recommended"
We responded:
"Thank you, Donna, for sharing your experience with Sienna at our Petaluma office. It's great to hear how she provided such a supportive and informative approach to discussing your life insurance options. Your recommendation means a lot to us. Reach out if we can ever be of assistance. Wishing you all the very best and happy holidays!"
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Phyllis Morales

December 11, 2025

5  out of  5
rating by Phyllis Morales
"Insurance Representative with State Farm is very professional, knowledgeable and will do her/his best to get you the best rate available. I recommend this insurance company."
We responded:
"Phyllis, I'm so glad you've had a good experience with our office. We appreciate working with you. Thank you for taking the time to leave us a review. "
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Michelle Chatoian

December 10, 2025

5  out of  5
rating by Michelle Chatoian
"Kendra has been awesome in handling all my insurance needs and her staff is outstanding!!"
We responded:
"Thank you, Michelle, for your kind words about Kendra and the team. We're glad to hear that we've been able to meet your insurance needs effectively. Your support means a lot to us. Wishing you all the best this holiday season. "
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ildiko bordeaux

December 10, 2025

5  out of  5
rating by ildiko bordeaux
"Very attentive employees.🙂"
We responded:
"Thak you so much for taking the time to leave us a Google review. "
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Reggie

November 22, 2025

5  out of  5
rating by Reggie
"My wife and I are renting an amazing Winnebago Solis for a Thanksgiving road trip, and I needed a Vehicle Certificate of Insurance. I reached out to the Kendra Cochran State Farm Agency and was assisted by Service Associate Stacy Williams, who not only handled my request promptly, but also went the extra mile by emailing the completed certificate directly to the rental company. This thoughtful step streamlined the process and saved valuable time by eliminating the need for me to forward it myself. It’s the attention to detail and proactive service like this that truly sets this great agency apart. The entire experience was smooth, efficient, and stress-free. Thank you, Stacy, for your outstanding support, and thank you to Kendra and the entire team at the Kendra Cochran State Farm Agency for consistently delivering exceptional service!"
We responded:
"Thank you, Reggie, for sharing your experience with us. We're glad to hear that Stacy was able to assist you efficiently and make your road trip preparations smoother. We appreciate your kind words and look forward to continuing to serve you. Happy Thanksgiving. "
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Alfred Bruno

November 18, 2025

5  out of  5
rating by Alfred Bruno
"Grateful to State Farm for their quick response and support adding a vehicle to my policy. Very reasonable rate and excellent service. Highly recommended over any other insurance provider I have researched."
We responded:
"Thank you so much for your kind words and positive feedback Alfred! We're thrilled to hear that our team was able to provide quick and helpful service while adding a vehicle to your policy. We truly appreciate your recommendation and are committed to continuing to offer excellent service and competitive rates. If you ever need assistance in the future, please don't hesitate to reach out!"
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Kris Kelson

November 13, 2025

5  out of  5
rating by Kris Kelson
"This will be a different review. I am not a client of Kendra’s, rather a colleague instead. I can attest that Kendra, among other things, is knowledgeable and giving. She helped me with a complicated policy issue and saved the day for my client! Need I say more? Thank you Kendra…hope to return the favor someday."
We responded:
"Your detailed review is a tremendous help to us and to future customers. We're thrilled that our commitment to quality shone through in your experience! "
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B Claire

November 4, 2025

5  out of  5
rating by B Claire
"Kendra and her office are fantastic. They listen to you and present you with solutions. Highly recommend them."
We responded:
"We appreciate your support Bal! Making sure our clients get top-quality service is our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! Thank you again for leaving us this Google review. "
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Erika Novoa

November 3, 2025

5  out of  5
rating by Erika Novoa
"Kendra is one of the sweatest, kindest people I know. She goes above and beyond to understand her clients and look for any gaps. She makes insurance easy. Highly recommended!"
We responded:
"Thank you so much for your kind words Erika! We're thrilled to hear that Kendra provided such a positive experience and went above and beyond to meet your needs. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Brittany Keyes

October 31, 2025

5  out of  5
rating by Brittany Keyes
"I love this office. It’s such a great team and so helpful!"
We responded:
"Thank you, Brittany, for your kind words and the great rating! We're glad to hear that our team has been helpful for you. If you ever need anything else, feel free to reach out."
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Katie Chase

October 30, 2025

5  out of  5
rating by Katie Chase
"Kendra and her team are fantastic!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kendra and her team provide a fantastic experience. We appreciate your support and will continue to do what we can to provide top level service to our insurance customers. "
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Shandy Mullikin

October 29, 2025

5  out of  5
rating by Shandy Mullikin
"From day one, Kendra has made me and my family feel very welcomed and valued. I was overwhelmed by life insurance and investment accounts, and she created a supportive, comfortable and stress free environment. Kendra’s continuous follow through and positive attitude have made her someone I trust and recommend to others."
We responded:
"Thank you so much for your kind words Shandy! We're thrilled to hear that Kendra made you and your family feel welcomed and supported throughout the process. It's wonderful to know she was able to create a comfortable and stress-free environment while guiding you through life insurance and investment options. We truly appreciate your trust and recommendation. If you ever need anything else, we're here to help!"
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brian johnson

October 29, 2025

1  out of  5
rating by brian johnson
"I have had state farm insurance for over ten years. It used to be great. A couple of years ago my agent retired and I was assigned Kendra Cochran. Soon after my rates went up 120%. I have reached out to Kendra's office asking for a better rate. This office doesn't return calls. When I was able to get ahold of someone I was told that I have the lowest rate and would I like to buy life insurance? I'm trying to lower my overhead so I declined. A year later I moved and needed to change my address. Again no return calls. I have to call several times before I get a live person. The next month my bill was delivered to my previous address. I called and got the same treatment no return calls. I finally get someone that claims they can change the address. The next month the same thing happened. I have asked four in three months times to get an address change. This office has lousy customer service doesn't return calls and doesn't care about my business so I left. My new insurance company is $60 a month cheaper. Best decision I could have made."
We responded:
"Thank you for sharing your experience. We’re truly sorry to hear about the frustrations you’ve faced and regret that we were not able to provide the level of service you deserved. We appreciate the time you spent with us and sincerely wish you all the best moving forward."
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Chris Gerrans

October 24, 2025

5  out of  5
rating by Chris Gerrans
"Parker was amazing. Simple and seamless. Great coverage a great rate"
We responded:
"Thank you, Chris, for your feedback! We're glad to hear that Parker made the process simple and seamless for you. If you have any more questions or need assistance, feel free to reach out."
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Stefan

October 14, 2025

5  out of  5
rating by Stefan
"Upon calling Kendra's State Farm office, I was immediately BLESSED by being served by Marla Ghiringhelli. I needed an IRS form generated on my policy and Marla transmitted it to me in less than 5 minutes. I have NEVER had such WONDERFUL service. Marla is an absolute PROFESSIONAL! I(f you want QUALITY service, this is your ONE STOP SHOP! Thank you Marla!"
We responded:
"Thank you for your kind words! We strive to treat every customer like family, and we’re so happy to know you had a positive experience with us! Thank you again for taking the time to leave us a review. "
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Jen Beasley

October 10, 2025

5  out of  5
rating by Jen Beasley
"Sienna has been super helpful helping me navigate my life insurance when I call in, and answers all the questions I have with ease and professionalism. I’d definitely recommend Kendra Cochran's State Farm as the agency to go with!"
We responded:
"Thank you for leaving us a 5-star Google review. We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Maddie papp

October 7, 2025

5  out of  5
rating by Maddie papp
"Stacy has gone above and beyond to help with my claim for my accident! She has even gone out of her way to help my family get the best rates for our insurance."
We responded:
"Thank you, Maddie, for your kind words about Stacy's efforts. We're glad to hear she could assist you and your family with your insurance needs. If there's anything else we can do for you, just let us know. Take care!"
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Jose Ramon Iscajoc Arias

October 1, 2025

5  out of  5
rating by Jose Ramon Iscajoc Arias
"The best and fastest attention and help, thanks to Kendra Cochran's team for all their help, 100% the best"
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "